Auto Repair Testimonials

A few weeks back on Thursday the the 14th I stopped by your shop with my father. My father is local and lives on Unser Blvd. I had just flown into town from Cincinnati Ohio to take my Dad and son camping. We were renting a camper from a nearby resident and were on a time crunch to get to the mountains. We ran into an issue with the trailer hook up on my dads truck. It was close to 4 pm and I knew it was probably going to be a wash to get anyone to look at it that day. We happened to drive by Dearholt AutoCare and ask for assistance. Jim Dearholt did not hesitate to come out to the parking lot and take a look at our truck. He went back inside and to retrieve an electrical tester for the trailer hookup. He also provided some helpful information to help get us on the road faster. On top of all of this he also would not take any type of payment for his assistance. We ended up getting on the road shortly there after and had an excellent weekend camping. I wanted to Thank Mr. Dearholt for helping us on such short notice and for being an overall nice person. I could see that day that he has a successful business because his kindness and compassion to help his customers was felt that day.

I love you guys for your honesty, and very high skill levels. You under promise and over deliver every time. In this day and age, this is remarkable!

I first stopped in to ask a question one day. I was satisfied with the answer and said I would be back. Well, it was quite a while but I did return, this time for a repair. I listed some problems for them to check and they did call me back. Surprised to find out that one problem I listed was not necessary . Another one they couldn’t find a problem. Now I’ve been to some shady places that would have sold me a bucket of muffler bearings, but not the case here. And they didn’t charge me for something they didn’t fix . The real problem was identified, I was told the parts and labor charges and told them to go ahead. Repairs were done, I picked up my car and am very satisfied. My car has found its favorite repair shop. I will be back soon!

Couldn’t be happier with the service I received again today. Very professional staff and communicated with me through the whole process. Kelly is always great to deal with and makes it as painless as it can be. He quoted me the price for repairs and was exactly what he quoted for the repairs when I picked up my truck. Hats off to Kelly and his staff for a great job repairing my truck!!!!!!! Would definitely recommend Dearholt Automotive to anyone needing service work on your vehicles…